Terms & Conditions
La Patisserie Varte
These Terms & Conditions apply to all orders placed with La Patisserie Varte. By placing an order, you agree to the following:
Orders & Payment
All orders must be confirmed in writing (via website, Facebook/Instagram message, email, message, or order form).
A 50% deposit, if agreed) is required to secure your order. Orders are not confirmed until payment has been confirmed.
Payments are accepted via Apple pay, contactless payment and cash.
Cancellations & Refunds
For large/custom orders (e.g. events, personalised bakes):
Full payment is due by [X days before event]
Collections & Deliveries
Collection is from Priory road, Essex. Please arrive at the agreed time.
Local delivery may be available by arrangement, subject to an additional fee.
Once items have been collected/delivered, responsibility passes to the customer. We are not liable for damage caused after this point (e.g. during transport, storage, or handling).
Allergies & Dietary Information
All bakes are made in a kitchen that handles gluten, nuts, dairy, eggs, and soy. While care is taken, we cannot guarantee any product is free from allergens.
Customers are responsible for informing us of any allergies before ordering.
Full ingredient lists can be provided on request.
Storage & Shelf Life
Cupcakes are best eaten within 2–3 days of collection.
Brownies and cookies last up to 5 days in an airtight container.
Cheesecakes must be refrigerated and consumed within 2–3 days.
We are not responsible for spoilage if products are not stored correctly.
Personalised & Custom Orders
Please check all details (names, dates, colours, themes) carefully before confirming.
We cannot accept responsibility for errors if information was provided incorrectly by the customer.
Liability
We are not liable for any adverse reactions caused by consumption of our products.
Customers are responsible for checking labels and allergy advice before consuming.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. The latest version will apply to all new orders.
Thank you for supporting my small business – every order means so much!